๐ฆ Unikiff Boots Exchange and Return Policy
At Unikiff, we are committed to providing a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a flexible and transparent exchange and return service.
โณย Return Period and Conditions
โ You have 60 days from the date of receipt of your order to request a return or exchange.
โ Return due to a defective product or order error: Unikiff covers all return and replacement costs.
โ To be eligible, the product must meet the following criteria:
- The item must be new and unworn.
- It must be returned in its original packaging, with all tags and accessories.
- No signs of use, dirt, or damage should be present on the product.
๐ ๏ธ Defective or Non-Conforming Products
If you receive an item with a manufacturing defect or one that does not match your order, we will cover all return shipping costs. You can then choose between:
-
A replacement product at no additional cost.
-
A full refund of your purchase.
๐ธย Return Fees and Exchanges
โ Return for personal reasons (size, preference, etc.): Return shipping costs are the responsibility of the customer.
โ Exchange: If you wish to exchange your item for a different size or model, we will guide you through the process and inform you of any potential fees depending on your situation.
โ You have 15ย days from the date of receipt of your order to request a return or exchange.
โ To be eligible, the product must meet the following criteria:
-
The item must be new and unworn.
-
It must be returned in its original packaging, with all tags and accessories.
-
No signs of use, dirt, or damage should be present on the product.
โ
6-Month Guarantee
โ We stand by the quality of our design, printing, and sewing. Thatโs why we offer a 6-month guarantee on all our t-shirts.
โ If you experience any issues with print fading, stitching defects, or material durability, contact us for a replacement or repair.
โ Our commitment is to ensure you receive a product that lasts!
Return shipping costs are the responsibility of the customer.
๐ย How to Request a Return or Exchange?
1๏ธโฃ Contact our customer service at contact@unikiff.com with your order number, reason for return, and photos if necessary.
2๏ธโฃ We will provide you with return instructions and the return address.
3๏ธโฃ Once the item is received and inspected, we will proceed with the exchange or refund within 7 to 10 business days.
โ ๏ธ Important Notes
โ We recommend using a tracked shipping service to ensure proper receipt of your return.
โ Refunds are processed via the original payment method.
โ Unikiff reserves the right to refuse a return if the above conditions are not met.
โ Withdrawal conditions apply in the European Union.
For any additional questions, our customer service team is available to assist you.
Thank you for your trust and for being part of the Unikiff community! ๐
