Boots Returns & Exchanges

📦 Returns & Exchanges

At UNIKIFF, we want you to feel confident when ordering your boots online.

If your pair isn’t right for you, you may request a return or exchange within 15 days of receiving your order, subject to the conditions below.

⏳ Return & Exchange Period

You have 15 days from the date of delivery to contact us and request a return or exchange.

To be eligible:

  • The boots must be new and unworn

  • They must be returned in their original packaging

  • All original tags and accessories must be included

  • The product must show no signs of wear, dirt or damage

🛠️ Defective or Incorrect Orders

If your boots arrive with a manufacturing defect or you receive an item that does not match your order, UNIKIFF will cover the return and replacement costs.

You may choose between:

  • A replacement at no additional cost

  • A full refund

Please contact us with your order number and photos showing the issue.

🔄 Size Exchanges & Change of Mind

If you wish to return or exchange your boots because of:

  • incorrect size selection

  • personal preference

  • change of mind

  • desire for another model

the return shipping costs are the responsibility of the customer.

For exchanges, our team will provide the return instructions and explain any applicable costs before you send your boots back.

📩 How to Request a Return or Exchange

  1. Contact us at contact@unikiff.com within 15 days of receiving your order.

  2. Include your order number, the reason for your request and photos if necessary.

  3. We will send you the return instructions and return address.

  4. Once your return has been received and inspected, your refund or exchange will be processed within 7–10 business days.

💳 Refunds

Approved refunds are issued to the original payment method used for the purchase.

Processing times may vary depending on your payment provider.

📦 Returning Your Order

We recommend using a tracked shipping service when returning your order.

UNIKIFF cannot guarantee receipt of a return package sent without tracking.

Returns that do not meet the eligibility conditions above may be refused.

🇪🇺 European Union Customers

Applicable consumer withdrawal rights within the European Union remain subject to the relevant consumer protection rules.

❓ Need Help?

If you have any questions about a return, exchange or sizing issue, contact us at contact@unikiff.com.

We’ll be happy to assist you.